- contact@verticalserve.com
Industries · Insurance
Data & AI for insurance
Products and Innovation PODs for carriers, MGAs, brokers and reinsurers — AI agents that prepare the work, people who decide inside their authority, and a governed data foundation underneath, deployed in your environment.
Where we work across the insurance value chain
Submission intakeUnderwritingPlacementRenewalsClaimsSIU & fraudReinsuranceBordereauxInsured intelligenceActuarial dataRegulatory reporting
Who we work with
One platform, three sides of the market
Carriers, brokers and reinsurers work the same risks from different desks. Our products share one record, so each side gets the view it needs.
Carriers & MGAs
Underwrite, adjust and cede with agents
Workbenches for underwriting, claims and ceded reinsurance on one shared record, with a decision trail a regulator can follow.
See carrier products →Brokers
Better submissions, faster renewals
Clean submission data from ACORD forms, SOVs and loss runs, insured intelligence between renewals, and copilots for account teams.
See broker solutions →Reinsurance
Ceded and assumed, computed and explained
A deterministic cession engine with agents that prepare notices, cash calls and bordereaux, and people who approve them.
See InsightCede →
The problems
What slows insurance down today
The same six problems show up in almost every carrier and broker we work with.
Submissions arrive as documents
ACORD forms, statements of values, loss runs and broker emails are rekeyed by hand before anyone can assess the risk.
Experts spend the day gathering
Underwriters and adjusters rebuild each file from five systems every time it moves, instead of deciding.
Risk changes between renewals
Financial distress, ownership changes and new exposures surface at renewal, months after they happened.
Data no one fully trusts
Policy, claim and premium data disagree across systems, so every analytics and AI project starts with reconciliation.
AI pilots that never ship
Copilots demo well and stall at audit, because nobody can show what the model saw and why it answered.
Regulators ask why
Pricing, declinations and claim decisions need a reconstructable answer years later, not a log of model calls.
For carriers & MGAs
The Insurance Suite
Underwriting, claims and ceded reinsurance workbenches on one shared platform. Agents prepare the work; people decide inside their authority.
Underwriting workbench
InsightUW
The AI-native underwriting workstation for P&C, from broker email to bind and renewal.
- Reads broker emails and ACORD forms into a submission
- Agents run appetite, clearance and authority checks
- Rating, quote, bind and renewal across 16 lines of business
Claims workbench
InsightCW
The agentic claims workbench for specialty P&C, from first notice to close.
- Ten claims agents cite the record for every figure
- Coverage position, reserve and letters prepared for the adjuster
- Litigation, recoveries, SIU and CAT desks on one record
Reinsurance workbench
InsightCede
The agent-driven ceded reinsurance workbench: agents prepare, people decide.
- Deterministic engine computes every cession
- Notices, cash calls, reinstatements and bordereaux prepared
- Ceded position, erosion and credit in one view
Across the market
Intelligence, documents and knowledge
Products that serve carriers and brokers alike: the documents insurance runs on, the companies it insures, and the knowledge spread across your teams.
Document intelligence
InsightXtract
Agentic extraction for P&C documents that classifies, validates and improves.
- ACORD, SOV, loss runs and broker emails to clean data
- Confidence scoring with human review of exceptions
- Accuracy measured on gold datasets
Insured & company intelligence
InsightPulse
360 intelligence on insureds, companies and brokers from public, private and third-party data.
- Financial distress and coverage-gap signals
- Broker hierarchy that tracks acquisitions
- Entity 360s for underwriting and renewals
Knowledge & copilots
InsightAsk
Self-hosted AI search across email, SharePoint, tickets, wikis and databases.
- Guidelines, wordings and prior submissions in one answer
- Runs in your infrastructure
- Respects source permissions
Built on the platforms insurers already run
DatabricksSnowflakeConfluentRedpandaGoogle CloudAWSAzurePolicy admin & claims system integration
Reading
For carriers and MGAs
Field guides and product write-ups on underwriting, claims and the data underneath.
Reading
For brokers
Submissions, document AI, renewals and insured intelligence.
Reading
For reinsurance
Ceded and assumed operations, computed and explained.